1. What is the difference between a Tivoli Pass with subscription and with expiry date?

    A Tivoli Card purchased as a subscription can be cancelled with one month’s notice, effective at the end of a month, once four months have passed since the subscription was started. After cancellation, the Tivoli Card will not be renewed when it expires.

    If the Tivoli Pass is given as a gift, it basically expires after one year, unless either bought with subscription or if the pass holder himself has renewed or changed the subscription agreement.

  2. Should a Tivoli Pass be purchased in your own name or in the name of the person for whom it is purchased?

    All types of Tivoli Passes are strictly personal.

    The pass is personalized after the purchase process has been completed.

  3. Can you share a Tivoli Pass?

    No, a Tivoli Pass is personal. All types of Tivoli Passes are personal and may not be used by anyone other than the pass holder.

  4. Can I leave Tivoli and come back later?

    With a Tivoli Card, you can enter and leave the Gardens as often as you like, provided we have not reached our maximum visitor capacity.

    If you are visiting Tivoli with an admission ticket, or as a guest accompanying a Tivoli Card holder, and wish to leave the Gardens and return later the same day, you must obtain a re-entry stamp. Re-entry stamps are available at the exit to Tivoli Food Hall by speaking to a member of Tivoli staff.

    On selected days, Tivoli staff may need to restrict re-entry and temporarily close the entrances to the Gardens – including for Tivoli Card holders. This is done for safety reasons.

  5. How do I cancel my subscription?

    A Tivoli Pass purchased by subscription can be terminated with 1 month's notice until the end of a month, 4 months after the subscription agreement has been concluded. When the subscription is canceled, the Tivoli Pass will not be automatically renewed.

    The subscription can only be terminated in writing, either via My Tivoli or by mail to the Tivoli Call Center at tivolikort@tivoli.dk